Howard Payne Company has a very experienced installation team that is able to install your appliances in a knowledgeable and professional manner, which greatly enhance the satisfaction of your purchase. Below you will find additional information that will help you in your planning process. Please call us with any questions you may have or to schedule your installation project. We will be happy to assist you!

When should I schedule my installation project?
A typical installation schedule requires a lead time of 4-6 weeks. Please confirm your date no less than two weeks prior to delivery/installation. Once your date is locked in, it is often very difficult to reschedule your installation. We understand that unexpected delays sometimes do occur and we will do our best to get your job rescheduled. Please make sure your contractors are aware of this and can complete their tasks before we come out. If your installation has to be rescheduled, it is possible that your job could be delayed several weeks.

What is Howard Payne Company’s scope of work?
Our installers are some of the best in Atlanta, and are fully trained to complete installations properly. We will install all specified appliances provided all mechanicals are in their proper locations as specified by the appliance manufacturer and all of the cabinet openings are correct. However, there are certain things we cannot do. We cannot modify the following items: gas lines, water lines, electrical lines or connections, cabinetry, or HVAC. We can make minor cabinet opening modifications or minor ducting modifications, but these may incur additional charges. We cannot install appliances that were not purchased from Howard Payne Company due to liability reasons.

Can Howard Payne Company make a return visit if necessary?
Yes, however any return trip we have to make outside of your scheduled date, is subject to additional trip charges. We will work the completion of your job into our schedule as soon as possible, but we cannot promise how soon that will be.

What can I do to be sure my project is successful?
Howard Payne Company will be happy to provide you with all necessary specifications and dimensions relating to the appliances you have selected. If you are uncertain if something is correct, please contact Howard Payne Company to have your questions answered, but remember to allow yourself enough time to make any corrections prior to your installation date. If requested, we are also happy to make an on-site visit to the job site to inspect the project prior to your installation date.